Frequently Asked Questions
Everything you need to know about bringing sustainable luxury into your home with Aqua Green.
What makes Aqua Green products eco-friendly?
We prioritize sustainability by using organic cotton, recycled glass, and responsibly sourced bamboo. Our manufacturing processes minimize water waste and avoid harmful chemical dyes, ensuring a safer environment for your home and the planet.
How long does shipping take for home decor items?
Standard domestic shipping typically takes 5-7 business days. For larger furniture pieces or fragile glassware, please allow 10-14 business days for specialized handling and secure transit.
What is your return policy for home textiles?
We offer a 30-day return window for all unwashed and unused textiles, including bedding and towels. Items must be returned in their original eco-friendly packaging to receive a full refund.
Do you offer international shipping?
Yes, Aqua Green ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout based on the weight of your order.
How should I care for my Aqua Green products?
To maintain the longevity of our natural fibers, we recommend machine washing on a cold, gentle cycle and air drying when possible. Specific care instructions are included on the label of every product.
Are your glass and ceramic items dishwasher safe?
Most of our recycled glass and ceramic kitchenware is dishwasher safe. However, to preserve the finish and prevent chipping, we recommend hand washing items with gold leaf or hand-painted accents.